Effective: October 31, 2026
Water Mirror, Inc. (ウォーターミラー株式会社, “we”, “us”) respects your privacy. This policy explains how we handle personal information under Japan’s Act on the Protection of Personal Information and related laws. It applies to our website, Water Mirror Perspectives (watermirrorinc.com), and related services.
1. Information we collect
- Inquiry and application forms: your name, email address, company or school, organization and role, group type, expected group size and dates, location, and anything you write in the form.
- Newsletter: your email address. Subscriptions are handled through beehiiv.
- Website usage: IP address, browser and device information, pages visited and time of visit, collected through server logs and cookies.
2. How we use it
- To reply to your inquiries and to plan and provide experiences and custom experience tours
- To review host applications and contact applicants
- To send our newsletter and news about experiences and events (you can unsubscribe at any time)
- To understand how the website is used and improve it
- To comply with the law and respond to misuse
We use personal information only as far as needed for these purposes. If the purposes change, we will announce it on this page.
3. Sharing with third parties
We do not share your personal information with third parties without your consent, except:
- When required by law
- When necessary to protect someone’s life, body or property and it is difficult to obtain consent
- With experience hosts or partners, as far as needed to provide an experience you requested (we will tell you in advance)
- With service providers we use to process information on our behalf (see section 4)
4. Service providers and transfers outside Japan
We use the following services to run the website. Your information may be stored or processed outside Japan:
- Web hosting: Bluehost (United States)
- Email: Google Workspace (Google, United States)
- Newsletter: beehiiv (United States)
- Website analytics: Google (United States)
The United States has federal and state laws on personal information, but its system differs from Japan’s. We choose providers with appropriate data protection measures and oversee them as needed.
5. Cookies and analytics
This website may use cookies and analytics tools provided by Google to understand how the site is used. These tools do not collect information that directly identifies you. You can refuse or delete cookies in your browser settings, though some features may not work properly.
6. Security
We take necessary and appropriate measures to prevent leakage, loss or damage of personal information, and we supervise the service providers we use.
7. Your requests
You may ask us to tell you the purposes of use, or to disclose, correct, add to, delete, stop using or stop sharing your personal information. Email us at [email protected]. After confirming your identity, we will respond within a reasonable time as required by law.
8. Changes to this policy
We may update this policy when laws or our services change. Changes take effect when posted on this page.
9. Contact
- Water Mirror, Inc. (ウォーターミラー株式会社)
- Address: Prime Meguro 103, 2-6-5 Shimomeguro, Meguro-ku, Tokyo 153-0064, Japan
- Representative: Sean Chiang
- Email: [email protected]
If there is any difference between language versions, the Japanese version prevails.